What is sugaring?

Sugaring is an ancient Egyptian hair removal technique that uses a water-soluble sugar paste is used to extract unwanted hairs. Pretty, sweet, huh?  A Sugarista (a SUGARED + BRONZED licensed, female esthetician) applies the sugaring paste against the natural direction of hair growth and then uses a gentle flicking motion to remove hair in the natural direction of the hair growth.

How is sugaring different than waxing?

Sugaring removes hair in the natural direction of growth, which is the opposite of waxing (which removes hair against the natural direction of growth).  According to Web MD, removing hair in the natural direction of growth can also help to prevent ingrown hair.  In addition, the sugaring process doesn’t involve sticks or strips, so there’s no need to worry about the possibility of “double dipping.” Each ball of sugar paste is only used for one client and is discarded after a single use.  Lastly, sugar warmers only heat sugar paste to a lukewarm temperature (at maxium heat), unlike wax which is often heated to higher temperatures and poses the risk of a burn.

How long does my hair need to be to get sugared?

For best results we recommend that hair is at least 1/8” long.  This would be about 14 days since your last shave or 1 month since your last sugaring or waxing session.

How do I prepare for my sugaring session?

We recommend arriving with clean, dry skin, sans any lotions or oils. We recommend exfoliating your skin regularly, but take break from your exfoliating regimen 1-2 days before your sugaring appointment.

What is in the sugar paste (besides sugar)?

Lemon and water. That’s it. Seriously.

Do you offer manzilians or mascaping?

Right now we only provide brazilian and bikini services to women. However, we do offer sugaring for men’s backs, arms, and legs!

Is sugaring environmentally friendly?

Yes!  The sugar paste is a biodegradable paste and the sugaring process doesn’t require application sticks or strips.

If I take Accutane or use topical products with retinol is it safe to get sugared?

We do not recommend body sugaring within 6 months of taking Accutane.  We also recommend that you wait at least 1 week after using a topical product with retinol (on the area you intend to have sugared) before you get sugared.

I’ve started my period and I have an appointment for a brazilian, should I reschedule?

Menstruating does not affect the sugaring process, although please keep in mind that females are often more sensitive to pain both immediately before and during their monthly cycle.   If you want to get sugared during menstruation, we require that you use a tampon during your sugaring session.

Can I get sugared right before I get an airbrush tan?

Absolutely. Actually, we recommend it. The exfoliation and lack of shaving (especially if you get your legs or arms sugared) will help a spray tan last longer.

What is the FlexExpress™ Tan?

The FlexExpress™ is a revolutionary upgrade to our current formulas that allows it to function as a Standard Tan or Express Tan.  We still have the same four Elixir options as we did previously, but the shower time options are much more flexible. It can be showered off as early as an Express Tan or it can be left on as long as a Standard Tan.  The FlexExpress™ can be rinsed off as soon as 1 hour post-session and stops developing after 3-hours post session.  Leaving it on for over 3 hours isn’t a problem!

How long should I wait to shower after a FlexExpress™ tan?

You can shower as soon as 1-hour post session or anytime after that.  If you shower within 8 hours of your session, we recommend a warm water rinse only (no soap) and refrain from applying lotions or cosmetic products to your skin, as your tan is still developing.  If you shower 8+ hours after your session, we recommend using soap.  You may workout/sweat anytime after your initial rinse/shower.

How should I prepare for my tan?

We highly recommend that you moisturize and exfoliate regularly, especially the day before your appointment.  We recommend the S+B Body Scrub in combination with an exfoliating mitt (both available for purchase at S+B locations) for your regular exfoliating regimen.  It is also ideal to schedule nail and/or sugaring appointments before a spray tan rather than after.  We recommend avoiding the use of products with retinol and/or salicylic acid for at least 1 week prior to your tanning session.  It is best to arrive to your appointment without any oil-based products on your skin.

What should I wear to my tanning appointment?

It is best to wear (or bring a change of) dark, loose fitting clothing and slip-on shoes. (There is cosmetic bronzer in the solution and there is a chance that it can rub off on clothing. It washes out of most materials, but it is better to be on the safe side and not wear anything light in color.) Flip flop sandals are available for $3.00 upon request at all S+B locations.  In addition, many of our locations offer a curated selection of dark, loose fitting clothing that is ideal to wear after after a tan.

What should I wear while I’m getting an airbrush tan?

Ladies, you are welcome to wear as little or as much as you are comfortable wearing- just keep unwanted tan lines in mind! (We have disposable thongs available for a $1.00 if needed.)  Gentlemen, we request that you wear underwear or swimwear.

How long will my tan last?

This depends on several factors including your skin type, skin cycle, lifestyle, and care. It should last for the minimum of a week and has the potential to last as long as two weeks. The best thing that you can do to increase the longevity of your tan is to apply our BRONZED Tan Extending Moisturizer once a day. Also, try to avoid activities that speed up your skin’s natural exfoliation process. Keep in mind that long showers/baths, hot tubs, heavy sweating, and swimming in salt water and/or chlorine all tend to dry out your skin.

I have very fair skin, will a spray tan still look natural?

Yes, we will assist you picking the right Elixir for your skin tone. However, if you are new to spray tanning, we suggest selecting a lighter shade (Elixir 1 or Elixir 2) for the first session.

Why does my face tan fade faster?

This is due to several reasons. First, facial skin is thinner than skin found on other parts of the body. The face is also more exposed to the environment and endures more frequent washing. In addition, makeup, anti-aging creams, astringents, etc. tend to break down the tan more quickly.  We recommend the S+B Sunless Mist for ongoing maintenance or signing up for a Sophisticated and VIP Membership as they offer complimentary face sprays!

Will a spray tan protect me from the sun?

Unfortunately, it does not, so please remember to wear SPF!

Will dry skin affect my airbrush tan?

Dry skin may cause the tan to fade unevenly.  We recommend that you moisturize daily for at least a week leading up to your tanning session and continue to moisturize regularly after your initial post-session rinse/shower.

Is sunless tanning safe for pregnant and breastfeeding women?

The active ingredient, DHA, has never been tested extensively on pregnant or breastfeeding women. We simply request that clients ask their doctor for an approval before they book a session.

Can I get a spray tan if I have a sunburn or my skin is peeling?

We do not recommend getting a spray tan if skin is sunburnt or peeling.  It is best to way until the sunburn has completely faded and/or the peeling has stopped before getting a tan.  Please remember wear SPF in the future!

How do I cancel my membership?

To cancel your membership, please email customerservice@sugaredandbronzed.com.  Please note: a 30-day notice is required to cancel and any remaining/rollover membership benefits will expire at the end of the last billing month.

How do I freeze my membership?

To freeze your membership, please email customerservice@sugaredandbronzed.com and be sure to include the amount of months for which you’d like your membership to be frozen.  (We can freeze a membership for up to 3 months without reason or up to 10 months with a doctor’s note for a medical reason.)  Please note: a 30-day notice is required to freeze your membership.  Any remaining/accrued membership benefits will remain on file and be available for use once again after the freeze period has ended.

Do memberships have a time commitment?

No, memberships are month-to-month!  Please note: we require a 30-day notice to cancel or freeze a membership.  Memberships cannot be frozen or canceled in the same month of initiation.

Do unused membership services rollover to the next month?

Yes, unused services rollover to the following month.  Unused services expire 1 year from the date in which they were accrued.  Rollover service benefits may be used towards any membership service or less expensive service, but may not be applied towards a more expensive service.

I’m interested in the Sweet Membership. Can you tell me more about it?

The Sweet Membership offers 1 service per month.  Service options include: Brazilian Sugaring or the FlexExpress™ Tan.  Please note: you do not need to select your service until you schedule your appointment each month.

Unused services rollover to the next month and remain on file for up to 1 year from the accrual date.  Rollover services may be used towards Brazilians, Tans, or any less expensive service, but may not be applied to a more expensive service.

Any additional services (beyond monthly membership/rollover services) are not offered at a discounted rate.  If you find yourself often purchasing additional services, we’d recommend upgrading to the Sophisticated Membership!

Sweet Members will also receive a 10% discount on all retail product + apparel items.

*Current Brazilian and Simple Express Members will automatically be converted to the Sweet Membership.

I’m interested in the Sophisticated Membership. Can you tell me more about it?

The Sophisticated Membership offers 2 services per month.  Service options include: Brazilian Sugaring and/or FlexExpress™ Tan(s).  Please note: you do not need to select your services until you schedule your appointments each month.

Unused services rollover to the next month and remain on file for up to 1 year from the accrual date.  Rollover services may be used towards Brazilians, Tans, or any less expensive service, but may not be applied to a more expensive service.

Additional Brazilians and FlexExpress™ Tan (beyond monthly membership/rollover services) are offered at a 25% discount.  (This membership option does not offer discounts on any other services.)

Sophisticated Members will also receive a 10% discount on all retail product + apparel items and complimentary face sprays.

*Current Savvy Express Members will automatically be converted to the Sophisticated Membership.

I’m interested in the VIP Membership. Can you tell me more about it?

The VIP Membership offers 3 services per month.  Service options include: Brazilian Sugaring and/or FlexExpress™ Tan(s).  Please note: you do not need to select your services until you schedule your appointments each month.

Unused services rollover to the next month and remain on file for up to 1 year from the accrual date.  Rollover services may be used towards Brazilians, Tans, or any less expensive service, but may not be applied to a more expensive service.

Any additional service (beyond monthly membership/rollover services) are offered at a 33% discount.

Sophisticated Members will also receive a 10% discount on all retail product + apparel items, complimentary face sprays, and a priority waitlist position if a desired appointment time isn’t available.

I’m interested in a Simple Sugar Membership. Can you tell me about it?

All Simple Sugar Memberships offer 1 sugaring service per month, depending on the selected membership.  Simple Sugar Membership options include: Bikini Membership, Sprinkle Membership,* Teaspoon Membership,* Spoonful Membership, or Ladle Membership.

Unused services rollover to the next month and remain on file for up to 1 year from the accrual date.  Rollover services may be used towards a sugaring service of equal or lesser value than the selected membership service, but may not be applied to a more expensive service.

Any additional services (beyond monthly membership/rollover services) are not offered at a discounted rate.

Simple Sugar Members will also receive a 10% discount on all retail product + apparel items.

*The Sprinkle and Teaspoon Memberships are only offered in combination with a Signature Membership or any other Simple Sugar Membership.

I plan to redeem a membership service in NYC but don’t have an NYC Membership. Is this possible?

Yes, you can most certainly redeem a membership benefit in NYC.  However, please note that there will be a $10 NYC service surcharge applied when non-NYC members choose to redeem a service at one of our NYC locations.